Accepted Artwork Applications and Requirements
Adobe Illustrator CS6 (AI, EPS, PDF, SVG) - MUST convert all fonts and stroke-weights to outline. Artwork should be supplied in vector format. ALL RASTER objects in artwork must be appropriate resolution. If not, it may require artwork changes and additional charges.
Adobe Photoshop CS6 (PSD, PSB, TIF, JPG) - MUST rasterize your fonts and save files as .psd (if you have layers or need transparency). Image resolution should be at 150 dpi at 100% actual size artwork is to be printed or 300 dpi at 50% the actual printed size.